At FlyTravelHub.com, your trust is the foundation of our service. When you plan a trip with us, you share personal details that make travel possible—from passenger legal names to payment credentials. We treat this information with absolute care, transparency, and strict adherence to modern security standards.
This Privacy Policy outlines what information we gather, how we process it to confirm your flight reservations, who we share it with (such as airlines and payment gateways), and how you can manage your personal data.
1. Information We Collect
To search, ticket, and manage your airline reservations, we collect details directly from you when you interact with our website or contact our travel specialists:
- Passenger Identity Details: Full legal names (matching government-issued photo IDs or passports), date of birth, gender, nationality, passport details for international routes, and TSA redress/Known Traveler numbers.
- Contact Information: Valid email addresses, telephone numbers, and billing addresses needed for itinerary delivery, schedule change alerts, and ticketing support.
- Payment Details: Credit or debit card numbers, expiration dates, and security codes. All payment transmissions are routed through PCI-DSS compliant processing networks; we never store raw card numbers on local servers.
- Travel Preferences: Airline frequent flyer account numbers, seating choices, and meal requests.
- Technical & Browsing Data: IP addresses, browser specifications, operating system details, and interaction logs collected via essential cookies to safeguard transactions and maintain system performance.
2. How We Use Your Information
We use passenger information strictly to fulfill travel requests, maintain site integrity, and deliver dedicated customer assistance:
- Fulfilling Flight Reservations: Transmitting passenger records directly to partner airlines, Global Distribution Systems (GDS), and ticketing consolidators to issue valid e-tickets.
- Customer Care & Itinerary Alerts: Providing schedule adjustments, terminal shifts, gate updates, and responding to modification or cancellation requests.
- Transaction Verification & Fraud Prevention: Validating billing addresses and authenticating card transactions to protect cardholders against unauthorized bookings.
- Platform Reliability: Monitoring technical metrics, diagnosing checkout friction, and improving overall website functionality.
3. How and When Information Is Shared
FlyTravelHub.com operates as an independent travel agency. We do not sell, lease, or distribute your private information to third-party advertisers. Data transfers occur strictly for the execution of your travel plans:
- Airlines & Consolidators: To generate ticket numbers and secure assigned passenger seats in compliance with global airline protocols.
- Payment Processors: Authorized banking and merchant providers managing secure transaction approvals.
- Government & Aviation Authorities: The Transportation Security Administration (TSA), U.S. Customs and Border Protection, and relevant international immigration departments as mandated by aviation laws.
- Service Infrastructure: Secure cloud-hosting providers and customer communication platforms operating under strict non-disclosure terms.
4. Cookies and Tracking Technologies
FlyTravelHub.com utilizes standard cookies to improve your user experience and secure session integrity:
- Essential Cookies: Vital for completing ticket checkouts, managing security tokens, and ensuring system uptime.
- Functional Cookies: Retain search parameters, currency selections, and airport origin preferences for a smoother booking flow.
- Performance Cookies: Gather anonymous usage statistics to help our technical team refine page speeds and resolve errors.
You can configure your web browser to disable or clear cookies at any time, though some checkout functions may require cookies enabled to complete ticket issuance.
5. Data Security Measures
We apply robust administrative, technological, and procedural defenses to guard your personal data from accidental loss, misuse, or unauthorized access. All transaction pages use Transport Layer Security (TLS/SSL) encryption protocols.
While no electronic transmission over the internet can claim absolute invulnerability, our systems are regularly evaluated to provide strong, dependable safeguards for every traveler.
6. Your Privacy Rights
Depending on your state of residence (including California, Virginia, Colorado, and other jurisdictions), you hold distinct legal rights regarding your personal records:
- Right of Access: Request a breakdown of the specific categories of information we retain about your past bookings.
- Right to Correct: Request updates or corrections to incomplete contact records or passenger details.
- Right to Deletion: Request the removal of your personal profile, provided records are not required for ongoing ticketing, auditing, or statutory compliance.
- Right to Equal Service: We will never alter fare prices or deny services to any customer exercising their privacy rights.
7. External Links
FlyTravelHub.com may link to external travel guidelines, airport maps, or airline policy portals. Once you navigate away from our site, the privacy practices of those third-party sites apply. We advise checking their respective policies directly.
8. Policy Modifications
As aviation policies, legal requirements, or booking features adapt over time, this Privacy Policy will be revised accordingly. Updates take effect immediately upon being posted with a revised date stamp.
9. Contact Our Team
If you have any questions, wish to exercise privacy preferences, or need help with your personal data, reach out to our team:
Email: reservations@flytravelhub.com
Support Desk: +1-833-778-6717
Office Address: 212 N. 2nd St. STE 100, Richmond, KY 40475